Shipping policy

Delivery

Standard delivery         3 - 6 days                   Below £50.00  is £4.49

Standard delivery         3 - 6 days                   £50.00 + is Free

Express                         1 to 2 business days     Below £50.00  is £6.99 GBP

Express                         1 to 2 business days     Above £50 - £149.99 is £3.99 GBP

Express                         1 to 2 business days     Above £150.00 is Free

Shipping Address Accuracy Policy

At Jack Pyke Shop, we work hard to ensure your order is delivered promptly and securely. To do this, it is essential that customers provide complete and accurate delivery information at the time of purchase.

Customer Responsibility

It is the sole responsibility of the customer to:

• Provide a full and accurate shipping address, including postcode, house number/name, street, town/city, and any relevant delivery instructions.

• Double-check all details before completing checkout.

Consequences of Inaccurate Address Information

Failure to provide correct shipping information may result in:

• Delayed delivery

• Return to sender

• Lost or misdelivered items

If an order is lost or undelivered due to incorrect or incomplete address details supplied by the customer, Jack Pyke Shop cannot be held liable. In such cases:

• No refunds or replacements will be issued, and

• The customer will be responsible for any additional shipping costs required to resend the item.

Need to Update Your Address?

If you realise that your shipping address is incorrect, please contact us immediately at service@jackpykeshop.co.uk. While we will do our best to amend details before dispatch, we cannot guarantee changes once your order has been processed.